Privacy Policy
Your trust is the foundation of our data-driven innovation. Learn how we protect and manage your information at Equinox Insights.
Last Updated: October 24, 2023
Commitment to Data Privacy
At Equinox Insights, headquartered in Singapore, we recognize that your data is a critical asset. As a leader in AI-powered analytics, we are committed to maintaining the highest standards of data protection and transparency. This policy outlines how we collect, process, and safeguard information when you use our dashboard solutions and predictive modeling services.
What We Collect
In order to provide high-performance strategic insights, we collect the following categories of information:
- Account Information: Names, corporate email (e.g., [email protected]), and business contact details.
- Analytical Data: Meta-data related to dashboard interactions and system performance queries.
- Technical Logs: IP addresses, browser types, and device identifiers to ensure platform security.
How We Use Your Insights
We process your information based on legitimate business interests and the fulfillment of our services:
Service Enhancement
Improving our AI algorithms and user interface for better predictive accuracy and UX.
Communication
Sending critical system updates, report notifications, and strategic insights alerts.
Security Measures
Equinox Insights employs industry-leading encryption (AES-256) for data at rest and TLS for data in transit. We conduct regular third-party security audits and maintain strict access controls to prevent unauthorized access to our AI models and client databases.
Control Over Your Data
Under the Personal Data Protection Act (PDPA) of Singapore and other international regulations, you have the right to access, rectify, or request the deletion of your personal data. For any privacy-related inquiries, please contact our Data Protection Officer at [email protected].
Questions about our data practices?
Contact Support Team